Zendesk ↔ Azure DevOps, in sync. Comments, state, priority — automatic. Jira coming soon.
What's included
- Everything in Starter, plus:
- ✓25 agent seats
- ✓Engineering Reporting dashboard
- ✓Multi-project webhook routing
- ✓Engineering-team filter rules
- ✓Full custom field mapping + value transforms
- ✓Slack / Teams notifications
- ✓Manager view + config sync
- ✓Unlimited audit history
- ✓SLA-backed support (24h response)